How to Extend a Hertz Rental
Last updated Tuesday, November 7th, 2023
Change in Travel Plans? Extend Your Rental Car Agreement Without Any Penalties
Renting a car from Hertz is a great way to pace your travel plan at your convenience. But sometimes plans change unexpectedly. You may have to extend your business trip at the last minute. Or you may love your vacation spot so much that you feel like spending a few more days. But that would mean crossing your rental car period. That means you’ll be charged an absurd fine when you go to return the car.
So should you cancel your extended stay or pay the huge fine? How about a better option? You can simply extend your Hertz rental extension before it expires.
In this article, we’ll help you understand how to extend your Hertz rental before or during the trip.
Extending Your Hertz Rental
If you’ve booked your rental already, the easiest way to modify it would be through the Hertz website or app. Go to your ‘Rental Agreement’ confirmation email and look out for the rental record number. You can also find it in the rental jacket shared when you pick up the car.
All you have to do is input the rental record number along with the last four digits of your rental car on this website. Now you can go ahead and extend your booking hours based on your revised itinerary.
If you’re having trouble with this, you can also contact Hertz’s customer support for instant assistance. They are available 24/7 to help you extend your car rentals wherever you want, whenever you want.
The Process of Extending a Hertz Rental
Here’s a simple step-by-step guide for extending your Hertz car rental:
- Call the Hertz extension number at 1-800-654-4174.
- Share the rental agreement confirmation number sent to you
- Mention the number of days you need to extend the rental agreement
- Wait for the agent to confirm the extension.
Rental Extension Charges
It doesn’t cost anything to extend your Hertz rental car booking. However, you need to complete the extension booking within a 12-hour grace period.
Hertz will charge you a $10 extended rental fee after this period. If you fail to notify them about your extension, they’ll charge a late return fee of $12 per day.
After-Hours Pick-Up and Drop-Off
Describe the availability of after-hours pick-up at Hertz Self Service Kiosk.
Hertz has multiple Self-Service Kiosks to facilitate after-hours pick-up and drop-off of their rental cars. You don’t have to wait in queues or change your trip plans just to plan your vehicle pick-up and drop-off.
All you have to do is follow these steps at the Hertz Self-Service Kiosk:
- Call the Hertz reservation office number
- Keep your driver’s license available with you
- Complete your reservation by checking in online
- Use your license and credit card to identify yourself as the rental agreement owner
- Collect or return the car keys at the kiosk
Managing Hertz Rewards
The Hertz Gold Plus Rewards program is an attractive membership plan for frequent travelers. It makes the car rental experience as smooth as possible.
Here are some of the top benefits you can enjoy:
- Skip the counter and pick up your car directly and use the Hertz e-return facility to drop off the car
- If you rent a car from your neighborhood Hertz location, their agents will deliver whenever you need it or pick it up once you’re done
- Earn loyalty points with every rental you make to earn free rental days
- Qualify for Hertz Five Star and President’s Circle loyalty tier status with more rentals to earn more points and upgrades
You can get in touch with Hertz customer support to check if you can get an extension of your Gold Rewards points.
Frequently Asked Questions
What rewards can I earn through Hertz's rewards program?
Here are some of the biggest benefits of enrolling in Hertz’s rewards program:
- Skip the counter to pick up or drop off your rental car
- Rental car delivery or pick-up by Hertz agents in neighborhood locations
- Loyalty points that can be redeemed for free rental days
- Ability to qualify for higher-tier loyalty programs with better benefits
How does Hertz extend the status of elite members?
You can check with Hertz customer support about the possibility of extending your Gold Rewards points if you haven’t used them within the specified timeframe. Your Hertz Gold Plus Rewards points will expire if there’s been no activity on your account for the past 12 months.
What are Gold Rewards points, and how can I use them?
Hertz rewards you with one point for every dollar spent on car rentals. You can use these Gold Rewards points to get free rental days.
Can I transfer points to prevent them from expiring?
Yes. Your transferred points will adopt the expiry date limitations of the account they’ve been sent to.
Are there any other ways to prevent Hertz points from expiring?
Yes. You can also convert Hertz points to airline miles to prevent them from expiring.
How does after-hours pick-up work at Hertz Self-Service Kiosk?
It’s an automated kiosk that allows you to pick up or drop off your rental car keys any time of the day instead of waiting at a rental counter.
What documents are required for after-hours pick-up?
You need to keep your driver’s license and credit or debit card handy to complete an after-hours pick-up.
Can I return the car at any time after hours?
It depends on your local Hertz rental location and their operating hours.
Are there any additional fees for after-hours pick-up or drop-off?
No. You don’t have to pay anything as long as you drop off the car within the period specified in the rental agreement.
Is after-hours service available at all Hertz locations?
The after-hours service may be available at busier locations. However, this service is often not easily available in smaller cities and towns.
When does the twelve-hour grace period begin?
The 12-hour grace period for your rental extension starts from your originally scheduled return time. You won’t be charged any additional daily rental charges within this period.
What are the charges for returning a rental car late?
Hertz lays out a penalty structure for late rental car returns:
- 0 to 59 minutes late – no penalties
- 60 to 119 minutes late – 50 percent of the car’s daily rental charge
- 120 minutes to one day late: Full daily rental charge for the car
Are there any penalties for returning the car extremely late?
Apart from the fines, a bad record of multiple late returns can deprive you of special rates and discounts.
Can I avoid late fees by extending the rental in advance?
Yes. You can avoid late fees by extending the rental in advance. However, you still have to return it within the revised return window.
Are there any exceptions to the rental extension charges?
Rental extension charges could vary depending on your membership status, prepaid reservations, rental location, extension duration, and insurance coverage.
What is the confirmation number, and where can I find it?
You can find the rental record number in your rental agreement confirmation email. It’s available in your rental jacket that is given to you when you pick up the car.
How far in advance should I request a rental extension?
You should ideally file your rental extension request as early as possible before the original return time.
Can I extend my rental multiple times?
Is there a limit to the number of additional days I can request?
Your rental car extension is also subject to the availability of Hertz vehicles in your area and the rental location policies.
Are there any restrictions on the type of rental that can be extended?
There could be restrictions based on factors such as vehicle type, vehicle availability, one-way rentals, contract terms, and loyalty benefits.
What are the steps to extend a Hertz rental?
Here’s what you need to do to extend your Hertz car rental:
- Contact the Hertz extension number
- Give them your rental confirmation number
- Specify the extra days you need the car for
- Wait for a confirmation message
Is there a specific number to call for rental extensions?
Yes. Call the Hertz extension number at 1-800-654-4174.
How long does it take to confirm a rental extension?
The time to confirm your rental confirmation request may vary. It depends on your advance notice and vehicle availability.
Are there any charges for extending a rental?
Customers who extend their rental and cross the 12-hour grace period of return will have to pay a $10 fee if they notify us in advance. The lack of any notification will lead to a late return fee of $12 per day for a maximum period of 5 days.